Shipping policy

Delivery timelines
Orders are dispatched within 1–4 business days from our India fulfilment centre. Once dispatched, you'll receive an email and SMS with your tracking number and courier partner.

Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Kolkata, Hyderabad): 2–4 business days
Tier-2 cities: 3–5 business days
Remote / Tier-3 areas: 5–7 business days
Business days exclude Saturdays, Sundays, and public holidays. During Mega Sale or festival events, dispatch may take up to 7 days due to increased volumes.

Shipping charges
Standard shipping is free on qualifying orders of ₹449 or more. For order values from ₹1 to ₹448.99, the shipping fee is ₹99. Promotional orders below ₹1 retain free shipping. The final shipping charge is shown at checkout before you pay.

We do not ship outside India at this time.

Cash on Delivery & payment
Cash on Delivery is available on orders below ₹3,000 across most pin codes. A small handling fee applies (waived for orders above ₹999). We accept all major credit and debit cards, UPI, net banking, and digital wallets.

Cancellations
Orders may be cancelled before dispatch only. Once your order is handed to our courier partner it cannot be cancelled — but you may refuse delivery and we'll initiate a return on your behalf.

Discount vouchers and promo codes are intended for one-time use and will be treated as redeemed even if you cancel the order they were applied to.

Lost or delayed shipments
If your tracking shows no movement for 5+ business days, write to care@anadoris.com with your order number and we'll raise an investigation with our courier partner. Lost shipments are fully refunded or re-shipped at our cost.

Questions about an order in transit? Email care@anadoris.com or call +91 7404 055 570 — we reply within 24 hours on working days.